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Michael Wright

ex-CEO, NED
Tilte, Taxd, Welleasy
Member since
07 Nov 2008
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Followed by John Sims, Martha Boyle and 5 others you follow
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Michael's opinions

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Michael Wright

Carrot or Stick? T-Mobile gets sued...

In the eBilling world the debate over the use of the stick or carrot is now the hottest topic. Especially with the recent class action suite against T-Mobile. The reason for the uproar is T-Mobile's decision to charge customers for their monthly bill summary. They had already stopped printing the detailed bill analysis in February 2008. "Cust

10 September 2009

Michael Wright

Why eBilling has failed - and how to fix it !

B2C eBilling has failed. In its many guises (Electronic Billing, EBPP, Paperless Billing), ebilling has been around for many years now, yet adoption rates continue to fall dismally short of expectations. The replacement of environmentally damaging paper bills with convenient electronic bills, has achieved adoption rates of around 10% to 15% acros...

27 January 2009 /payments

Michael writes about

  • security
  • payments

Michael's opinion archive

  • 2017 (1)
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